Client Testimonials

During a recent client survey for the Ombudsman for Estate Agents, several of our previous clients were asked to comment on the service they received from James Fancy during the sale of their house.

This is a selection of the comments that were passed on to us by the Ombudsman:

"This is a first class firm and I received first class treatment"

"Efficient and professional"

"We were delighted with the service received from Stephenson James Fancy. Every member of the office has been polite, professional and efficient at all times. We have had a totally positive experience selling our house through SJF and would have no hesitation in recommending them to others"

"Extremely helpful, especially in ensuring completion went through on the agreed day"

"Very professional, helpful and patient. Also willing to do the legwork between buyer and seller"

"Very pleased with their service and attitude"

"Faultless - excellent! Always polite. Always returned calls. Kept up to date with interest in and viewings for the property. Punctual. Professional. Polite. Perfect!"

These comments were received from happy clients:

“We would like to thank you all for your help, advice and attention on the recent sale of our house in Esher. It was not a straightforward sale and was made more complicated by our living in the States, so we were very relieved when everything finally went through. So thank you for all you did to smooth the way – we truly appreciate it.”

“We were very impressed with both your thorough and effective management of our sale and purchase as well as your overall level of service and communication which were exemplary throughout the process. Should we ever look to move in the future, we will certainly call upon your service again.”