Client Testimonials

During a recent client survey for the Ombudsman for Estate Agents, several of our previous clients were asked to comment on the service they received from James Fancy during the sale of their house.

This is a selection of the comments that were passed on to us by the Ombudsman:

"This is a first class firm and I received first class treatment"

"Efficient and professional"

"We were delighted with the service received from Stephenson James Fancy. Every member of the office has been polite, professional and efficient at all times. Our main dealings have been with Adam Burlison the Office Manager, who has been exceptional. We have had a totally positive experience selling our house through RJF and would have no hesitation in recommending them to others"

"Extremely helpful, especially in ensuring completion went through on the agreed day"

"Very professional, helpful and patient. Also willing to do the legwork between buyer and seller"

"Very pleased with their service and attitude"

"Faultless - excellent! Always polite. Always returned calls. Kept up to date with interest in and viewings for the property. Punctual. Professional. Polite. Perfect!"

Here follows some appreciative comments for the SJF Lettings Office

Mrs V Knight; Landlord wrote "We would like to thank SJF for their very good service that we have always received from your staff and we look forward to resume working with you again when the opportunity arises"

Mina Nakao of 4Square-Group Relocation wrote "Please contact Daniella of SJF when any one of our clients looks for properties in Esher and surrounding areas. This is one of the trusted companies and we would like to keep the good relationship with them".

Mr A Liebenberg; Landlord wrote "Thanks for this and your efforts in getting the tenancy finalised. Once again it has been a pleasure dealing with SJF "